Booking Terms & Conditions
Please read the following terms carefully before confirming your booking with Crest Holidays.
1. Booking & Payment
- Bookings are only confirmed once payment is received (full or deposit).
- Bank transfer payments must be completed within 24 hours of booking.
- Stripe payments are processed securely via our booking form.
2. Cancellation Policy
- Free cancellation up to 30 days before check-in.
- 50% refund for cancellations 7–30 days before check-in.
- No refund if cancelled within 7 days of arrival.
3. Check-in & Check-out
- Check-in: After 4:00 PM
- Check-out: By 10:00 AM
4. Cleaning Fee & Damages
- A fixed cleaning fee is included in your total price.
- Guests are responsible for any damages incurred during their stay.
5. Contact Information
If you have any questions, email info@crestholidays.co.uk or call 01234 567890.
By completing your booking, you agree to these terms.